> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://docs.cloudraker.com/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.cloudraker.com/_mcp/server. # Comments and notifications RakerOne keeps the conversation next to the work. You discuss a task, a record, or a result right where it lives with **comments**, pull a teammate in with an **@mention**, and stay on top of what needs you through your **Inbox**. ## Comments A comment thread is a lightweight discussion attached to a single piece of work. The same panel appears in several places, so it works the same way everywhere you find it. You'll find a **Comments** thread on: * A **task** inside a run — opens in the task detail panel. * A **record** — opens in the record panel when you're viewing the record. * A **review-grid row** in a batch action run — opens in the row's detail sheet. Open any of these and look for the thread. Its heading reads **Comments**, or **Comments on '\[subject]'** when it's about a named thing. An empty thread shows *No comments yet.* ### Post a comment Open the task, record, or review row you want to discuss, then find its **Comments** thread. Type in the composer at the bottom (placeholder *Reply to thread…*). Use the **Text formatting** toolbar for **Bold**, **Italic**, **Code**, **Heading**, and **List**, or add an emoji with **Insert emoji**. Click **Post comment**. The box clears when the comment is sent. A single comment can hold up to 10,000 characters. ### @mention a teammate To pull a teammate into the conversation, mention them. In the composer, type **@**. The **Mention teammate** picker opens with matching names. If nobody matches, you'll see *No teammates found*. Choose the teammate. Their name appears in your comment as a highlighted mention badge. Click **Post comment**. The person you mentioned gets a notification in their [Inbox](#the-inbox). Typing a plain email address does not create a mention — only a true **@** mention highlights and notifies. You can write email addresses in a comment safely. A mention can take a moment to reach the other person. While a thread is open it refreshes itself roughly every 20 seconds, so a new mention surfaces shortly after you post it rather than instantly. ### Edit or delete your comment Each comment has a **Comment actions** menu with **Edit** and **Delete**. * **Edit** opens the comment inline (placeholder *Edit your comment*) with **Save** and **Cancel**. An edited comment shows an **(edited)** marker afterward. * **Delete** removes the comment from the thread. You can edit only **your own** comments — even a project manager can't edit someone else's. You can always delete your own comment, and a project manager or admin can delete anyone's comment in their project. ### Who can comment If you can open a run, record, or review row, you can read its comments. To post, edit, or delete your own comment, you need to be able to work on tasks. In practice that means **Member** and up can comment. People who aren't on a project's access list can't see or post to its threads. For the full breakdown of what each role can do, see [Roles and permissions](/admin/roles-and-permissions). ## The Inbox Your **Inbox** is a personal feed of things that need your attention: mentions, task assignments, and approval requests. It opens as an overlay from the sidebar, not as a full page. The Inbox is your notification feed. It's different from [My work](/work/my-work), which is your personal list of the tasks waiting on you across all projects. Use the Inbox to catch what just happened; use My work to plan what to do next. ### Open the Inbox In the sidebar, click **Inbox**. When you have unread notifications, the **Inbox** item shows a count badge (it reads **99+** above 99). Inside the overlay you'll find a **Search inbox…** box at the top, notifications grouped under **Unread** and **Read** headings, and an **All** / **Unread** toggle with **Mark all read** along the bottom. Each notification shows a title and a type line, plus a **New** badge while it's unread. ### What gets you a notification Someone **@mentioned** you in a comment. Opening it jumps to the thread where you were mentioned. A task was assigned to you. Opening it takes you to the task so you can claim it or start work. To learn how assignment decides who owns a task, see [Assignments and approvals](/playbooks/assignments-and-approvals). Something is waiting on your sign-off (shown as **Needs approval**). Opening it takes you to the item to approve. For how to review and approve AI output, see [Reviewing AI work](/work/reviewing-ai-work). ### Work through your Inbox * **Open an item** — click a notification to jump straight to the task, record, or approval it's about. * **Filter** — switch the bottom tabs between **All** and **Unread**. * **Search** — type in **Search inbox…** to filter by text. * **Mark everything read** — click **Mark all read**. It's disabled when there's nothing unread. - **Loading** — *Loading inbox…* while notifications load. - **Caught up** — *You're all caught up* when there's nothing waiting. - **Nothing unread** — *Nothing unread* on the Unread tab. - **No search matches** — *No inbox matches* when your search finds nothing. - **Error** — *We couldn't load your inbox* with *Refresh the page to try again.* Refresh the page to retry. ## Where to go next See the tasks waiting on you across every project. Open the run workspace where task comments live. Approve, correct, or reject what Florent drafted. Check who can comment and approve.