Review AI work

Approve, correct, or reject what Florent drafted — value by value, with citations to the source.

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When Florent reads a document and writes values onto a record, every value arrives unverified. Reviewing AI work is how you check each value against its source and decide, one value at a time: this is correct (Approve), or this is wrong (Reject). Florent drafts; you decide what becomes trusted data.

This page covers two things you do constantly: verifying a value against its source with a citation, and locking it in with field review.

Reviewing AI values is a permission. Admin, Manager, and Builder can approve and reject; a Member sees the values and their citations but the controls are read-only. See Roles and permissions.

Two gates, don’t confuse them

You meet two different “approval” moments around AI work, and they answer different questions.

  • Task approval — “May these drafted records be written at all?” A one-time gate inside a run: an approver lets the drafted values land. This page does not own that model — see Assignments and approvals.
  • Field review — “Is each individual value human-verified?” Ongoing, per-value state on the record, done after the values have landed. This is what this page is about.

The normal sequence: the task is approved, the values land on records as Pending review, then you approve or reject each value. Approving the task does not approve the fields, and approving the fields does not approve the task.

Verify before you approve: citations

Every value Florent extracts carries a citation — a pointer back to exactly where it came from: the file, the page, the highlighted region on that page, and the quoted text the AI relied on. Click a value to see the original passage instead of taking Florent’s word for it.

Two small chips sit next to each AI value:

  • The confidence chip. A small badge that rates how sure Florent is about the value (an icon out of 5 — green for 4–5, amber for 3, red for 1–2). Hover it to see the score and the AI’s reasoning in a tooltip. For an empty value, the chip reads either Confirmed absent (Florent is confident the field genuinely isn’t in the document) or Not found — review (Florent couldn’t find it and you should check). You may also see Scoring… while scoring is in progress, or Not scored.
  • The source-count chip. A small quote-mark badge with a number — how many citations back this value. A value with one citation opens its source directly; a value with several opens a short Cited sources list first so you pick which one to inspect.

The reasoning in the hover tooltip lets you tell a confidently-absent field from a missed one before you even open the source. A Confirmed absent value is usually safe to approve; a Not found — review value is worth opening.

What the source viewer shows

Click a citation to open the cited source.

1

Open the cited source

Press the confidence chip or the source-count chip on the value. The source viewer opens — filling the document pane in the record panel, or as a modal titled Source for {field} from a standalone chip.

2

Confirm the page and region

The original file renders inline, scrolled to the cited page (shown as a Page N badge) with the cited region highlighted. Read the Cited text banner underneath — the exact quote Florent used — and check that the highlighted passage actually says what the value claims.

3

Check the reasoning, if you need it

The viewer repeats the confidence chip and shows the AI’s reasoning for the score (or, for an empty value, why it judged the field absent). A Download button pulls the original file if you want to open it yourself.

For a transcribed recording, the viewer shows a Transcript pane with speaker and timestamp lines instead of a PDF, scrolled to and highlighting the cited passage. The header reads Transcript with the recording’s duration.

A non-PDF, non-transcript source can’t be shown inline. The viewer reads This source can’t be previewed here and prompts you to use Download to open it. You still get the quoted Cited text.

If the cited file was deleted from the project, the viewer reads This field cites a source file that couldn’t be found. The value is still there; only the linked file is gone.

Field review: approve, reject, lock

Once you’ve verified a value, you record your decision. Each AI value shows a status badge that doubles as the menu trigger.

BadgeMeaningLocked?
Pending reviewAwaiting your decisionNo
ApprovedYou confirmed it’s correctYes
RejectedYou flagged it as wrongYes

A fresh AI value lands as Pending review. You pick Approve or Reject, and the value locks. To re-open a locked value, use Dismiss, which returns it to Pending review. Dismiss is the only way to unlock.

Approved and Rejected both lock the value — they protect it identically and differ only in meaning. Rejecting does not delete or blank the value; it flags it as wrong and surfaces it as follow-up work in My work. To actually fix a wrong value, Dismiss it first, then edit it (see The project Data tab).

Review one value at a time

1

Open the record

Open a record from the records table to slide out the record panel. Each AI-written field shows its citation chip and its review status badge next to the label.

2

Verify the value

Use the citation chip to check the value against its source, as above.

3

Approve, Reject, or Dismiss

Press the status badge to open its menu — Approve, Reject, Dismiss. The item matching the current state is greyed out (when a value is already Approved, Approve is disabled).

Only AI-written fields carry review controls — a value has something to verify only when there’s a citation behind it. A value a person typed by hand shows no review badge. If a field you expected to review has no badge, it was entered by a person, or Florent didn’t ground it.

Review a whole record or a whole column at once

At the bottom of the record panel, Approve all on this record approves every AI-written value on that record in one click. It appears only when you have review permission and the record actually has AI fields.

What locking protects against

Approving or rejecting a value locks it, which matters in three concrete ways.

If a playbook re-runs and would have updated that field, it skips your locked value — neither the value nor its citation changes. Approve the values you trust to freeze them before any re-run.

When Florent proposes changes to an existing record, it strips out any locked fields from its proposal and tells you which fields it left untouched.

A direct edit to a locked field is refused with a message telling you to Dismiss the review first. There’s no silent overwrite path — unlocking is always deliberate.

A run can finish (Done) with values still Pending review or Rejected — review is decoupled from run completion. Don’t expect the run to wait for you. Chase outstanding review from My work instead.

Reviewing inside a run

When a Document or AI task drafts records, the approver opens a Drafts to review panel inside the run before anything is written. Each drafted record shows its fields, the confidence chips, and citations — and a per-draft state of Ready or Needs changes.

1

Open each source to verify

Use the citation chips to confirm the drafted values against their sources, exactly as on a record.

2

Fix anything that needs it

Edit a draft and Save changes, or Discard a draft you don’t want. A draft marked Needs changes must be fixed or discarded before the rest can go through. Partial approval is allowed — some rows save, the others stay parked with a per-row reason.

3

Approve or reject

Approve values writes the drafts into the record type as records. Reject sends the task back — rejecting requires a reason, so type why before you confirm.

For generated documents, the in-run panel reads Documents to review — open each one to confirm it reads correctly, then Approve documents. Approved documents become part of the project’s files.

Approving the task is one gate; the values it writes still land as Pending review for field-level review. The rules for who can approve a task — including the assignee’s manager — live in Assignments and approvals.

Reviewing a batch

When an action runs over many files or records at once, every result is reviewed in a grid rather than one record panel — same citations, same Approve/Reject, shown in a two-column view per row. That flow is covered in full on Batch action runs.

One difference to remember: rejecting a field never deletes anything, but rejecting a generated document in a batch run deletes the generated file. See Batch action runs.

Where to go next